Question 1

What fields do I need to send to BetterPings?

Accepted Answer

BetterPings is designed to work with minimal lead form data. Most integrations send first name, last name, phone, email, and postal code. From these inputs, BetterPings returns a full consumer record including mailing address, match confidence score, and additional context signals.

Question 2

What happens if a match cannot be found?

Accepted Answer

If BetterPings cannot confidently return a result, the API returns a lower match grade or a no-match response. Credits are only consumed when a successful enrichment result is returned.

Question 3

How accurate are the enrichment results?

Accepted Answer

BetterPings returns a confidence grade (A/B/C) with every enrichment response. This allows lead operators to filter or route lower-confidence records before they reach buyers or downstream systems.

Question 4

Can I shorten my lead forms with BetterPings?

Accepted Answer

Yes. Many customers reduce their forms to just a few fields such as name, phone, email, and ZIP code. BetterPings returns a full mailing address and additional consumer context from those inputs.

Question 5

What counts as a credit?

Accepted Answer

A credit is consumed when BetterPings returns a successful enrichment response. Requests that do not return usable results do not consume a credit.

Question 6

Do the free monthly credits roll over?

Accepted Answer

No. Each account receives 100 free credits every month. Unused free credits expire at the end of the month and reset on the next monthly cycle.

Question 7

Do purchased credits expire?

Accepted Answer

No. Purchased credits remain in your account until used.

Question 8

How fast are API responses?

Accepted Answer

BetterPings is designed for real-time enrichment workflows. Most responses return within a few hundred milliseconds.

Question 9

Can I test the API before purchasing credits?

Accepted Answer

Yes. Every account includes 100 free credits every month so you can test integrations without adding a credit card.

Question 10

Can BetterPings be used in real-time lead routing?

Accepted Answer

Yes. BetterPings is commonly used to enrich partial form submissions before routing leads to buyers, ping trees, or internal systems.

Simple, usage-based pricing

Frequently asked questions

Start with 100 free credits every month