Contact BetterPings

Need help with the API, billing, or your account? We provide email-based support for BetterPings customers and prospective customers.

Customer support is handled by email Monday–Friday.

General Support

For API integrations, account access, setup questions, and general product help.

Typical response time: within 1 business day

For invoices, payments, credit purchases, and auto-recharge questions.

Other Requests

Security

For security concerns or abuse reports.

Privacy Requests

For privacy rights, data requests, or privacy-related issues.

Business Mailing Address

5400 S Lakeshore Dr STE 201, Tempe, AZ 85283

Mailing address for business correspondence only.

Looking for technical details first?

Our API docs cover authentication, request formats, and response fields.