Acceptable Use Policy
BetterPings
Last Updated: March 14, 2026
Overview
01This Acceptable Use Policy ("AUP") governs how the BetterPings platform, website, and API services (collectively, the "Service") may be used.
BetterPings is owned and operated by:
Higher Ed Growth LLC
d/b/a Inquir
5400 S Lakeshore Dr Ste 201
Tempe, AZ 85283, United States
The BetterPings platform is designed to provide lead enrichment and identity matching services for legitimate business use. By using the Service, you agree to comply with this Acceptable Use Policy.
Violation of this policy may result in:
- Suspension of API access
- Revocation of credits
- Account termination
- Permanent blocking from the platform
BetterPings reserves the right to take these actions at its sole discretion.
Intended Use of BetterPings
02BetterPings is intended to be used by businesses and developers to enrich limited lead data signals such as:
- Name
- Phone number
- Email address
- Geographic indicators
The Service returns enriched identity information and match confidence scoring to assist in:
- Lead verification
- Marketing workflows
- CRM enrichment
- Routing decisions
- Data quality improvement
The platform is not intended to function as a consumer lookup service or surveillance tool.
Prohibited Activities
03You may not use BetterPings for any unlawful, abusive, or harmful purpose. Prohibited uses include, but are not limited to:
Abuse of the Free Credit System
04BetterPings may provide a limited number of free credits to allow users to test and evaluate the platform. Free credits are provided solely for legitimate evaluation and testing purposes. Users may not attempt to circumvent free credit limits.
Automated Abuse and Scraping
05You may not use automated systems to:
- Scrape BetterPings infrastructure
- Extract proprietary data
- Run bulk identity queries outside legitimate enrichment workflows
- Attempt to replicate the BetterPings dataset
Excessive automated requests or suspicious activity may result in immediate suspension.
Security Violations
06Users may not attempt to:
- Bypass authentication systems
- Probe or test system vulnerabilities
- Interfere with service infrastructure
- Disrupt the operation of the platform
Any such activity may result in immediate termination of access.
Enforcement Rights
07BetterPings reserves the right to monitor usage of the Service to detect abuse, fraud, or violations of this policy.
We may suspend, restrict, or terminate accounts if we determine that:
- The Service is being used improperly
- Abuse of free credits has occurred
- The Service is being used in violation of these policies
- Security risks are present
BetterPings may also cooperate with law enforcement authorities in the investigation of unlawful activity.
Customer Responsibility
08Customers are responsible for ensuring that:
- The data they submit was collected lawfully
- They have the legal right to process the data
- Their use of enriched data complies with applicable laws
BetterPings does not verify the legality of data submitted by customers.
Arbitration and Class Action Waiver
09To the fullest extent permitted by law, any dispute arising out of or relating to the BetterPings Service, this Acceptable Use Policy, or the Terms of Service shall be resolved through binding arbitration rather than court litigation.
Arbitration shall be conducted in accordance with the rules of the American Arbitration Association.
You agree that any dispute will be resolved on an individual basis only and not as part of a class action, consolidated action, or representative proceeding.
You expressly waive any right to participate in:
- Class actions
- Class arbitrations
- Representative lawsuits
- Collective legal proceedings
This provision is intended to reduce the cost and complexity of resolving disputes and applies to the maximum extent permitted by law.
Changes to This Policy
10BetterPings may update this Acceptable Use Policy at any time. The most current version will always be available on this page. Continued use of the Service after changes are posted constitutes acceptance of the updated policy.
Contact
11BetterPings
Higher Ed Growth LLC d/b/a Inquir
5400 S Lakeshore Dr Ste 201
Tempe, AZ 85283, United States